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We often reply within a few hours (Mon-Fri during office hours).
Please check your inbox for our reply. 
If you don't see our reply this could be for one of two reasons, either:
​1. Your email software has mistakenly put our reply in your spam folder. Therefore check your email spam, junk, promotions, trash folders, or;
2. You didn't write your email address correctly when sending your message. This is a surprisingly common mistake! 

We promise to reply to all genuine emails, not unsolicited ones touting for business nor spam.
Other ways to contact us
​Text message: UK 07399162495
Tel: +44 (0)1263 516945 (Mon-Fri during office hours).
We are a small team of staff and try to answer each call. Alternatively please leave a message on our answer phone or send us an email or UK text. If you have supplied an email address (e.g. when placing an order) we will usually reply to your phone message by email.
​Sorry, we do not take payments over the phone. Instead please order direct from our international on-line shop. If you are in the UK and would prefer to pay by cheque please send us an email (see above) and we can arrange this for you.
In an effort to avoid scam phone calls all unlisted numbers that ring us (not in the national phone book) are automatically re-directed and thus cannot be answered.
Creature Comforters®
The Lawns, East Runton, Cromer, UK.
This address cannot receive mail or visits.
​Please contact us by email and we will provide you with the applicable addresses required.
The best way to contact us is by email - using the form above on this page.
​We reply quickly with the answers you need.
Pictured: A beautiful buttercup field where we regularly walk our dogs. Felbrigg Hall estate, near Cromer, Norfolk
© 2016 Alice D in association with Creature Comforters®

You may find the answers you need on our FAQs (frequently asked questions) page here...

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Every day we send our products to customers around the World

Creature Comforters® products can be purchased in various other marketplaces around the world including:
Amazon USA/World, Amazon Europe, eBay and direct from our On-Line Shop
We mail worldwide
We mail Worldwide
We mail worldwide